H&H Chevrolet-Cadillac is a family-owned and operated dealership that has proudly served the Shippensburg, Newville, and Chambersburg areas for over 92 years. We operate a busy, state-of-the-art facility featuring a highly organized, well stocked parts inventory department supporting both our shop, collision center and our community. Our team manages a large inventory of components for a wide range of consumer transport, specializing in General Motors vehicles while sourcing solutions for all makes and models. We pride ourselves on offering an honest, respectful, and transparent workspace where hard work, career advancement, and long-term job security are recognized.
Position Summary
Our busy, fast-paced H&H Chevrolet Parts Department is seeking a driven, team-oriented Automotive Parts Counter Specialist. In this role, you will act as the core link between our service technicians, retail guests, and wholesale accounts. You will use your deep catalog knowledge and excellent communication skills to look up, pull, and sell genuine General Motors (GM) and ACDelco parts.
Key Responsibilities
- Customer Support: Assist retail, wholesale, and phone customers with finding the exact parts and accessories they need.
- Technician Assistance: Provide prompt service to our internal shop technicians to ensure vehicles are repaired efficiently.
- System Management: Utilize the Dealer Management System (DMS) and GM Electronic Parts Catalog (EPC) to track inventory, invoice orders, and log sales.
- Inventory Control: Handle daily stock checks, check in incoming parts shipments, process special orders, and manage core/warranty returns.
- Department Upkeep: Maintain a clean, professional counter area and ensure parts storage remains organized and safely accessible.
Qualifications & Requirements
- Education: High school diploma or equivalent.
- Experience: Minimum 1-2 years of experience in an automotive parts role (dealership environment preferred).
- Technical Skills: Experience with automotive catalog systems and DMS platforms (such as DealerBuilt, CDK, or Dealertrack).
- Core Competencies: High attention to detail, sharp communication skills, and a strong customer-first attitude.
- Physical Ability: Able to stand for extended periods and safely lift automotive components weighing up to 50 lbs.
- Screening: Must be authorized to work in the U.S. and pass a background check and pre-employment drug screening.
Benefits & Perks
- Comprehensive health, vision, and dental insurance
- 401(k) retirement plan with company matching
- Paid Time Off (PTO) and paid holidays
- Generous employee discounts on vehicle purchases, parts, and services
- Paid manufacturer training and continuous GM certification tracks
You can apply for positions by emailing your resume to wearehiring@hhchev.com